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9 Booking reminder email templates for your online service business

Table of content
  1. 1. Normal email reminder template
  2. 2. Short email reminder template
  3. 3. Confirmation email template
  4. 4. Casual tone email reminder format

One of the most frequent issues for companies that accept customer bookings is no-shows. Customers who don't arrive at the appointed hour waste the potential to do business with your company and other clients.

Your company should think about installing an appointment reminder system because they decrease the risk of missed appointments. Automated appointment reminders can help you be more productive by saving time on unnecessary phone calls.

Our app - XO Booking Services allows you to create customized booking reminder email templates that you can use to remind clients of forthcoming appointments and encourage them to be on time.

No code, no hassle, you just need to write in your message. To help you even more, here are some booking reminder email templates that you can use. Just copy into our app’s settings.

1. Normal email reminder template

Subject line: Your appointment is successfully scheduled for [DATE & TIME].

Good day, [CUSTOMER NAME]

On [DATE] at [TIME], you have an appointment with [PROVIDER NAME]. Please check the following details before visiting our office:

Before the appointment, kindly complete our online intake forms: [LINK TO WEBSITE].

Bring your identity, insurance card, and any other necessary papers. You can pay at the time of arrival.

Please get in touch with our office right away to reschedule if you need to cancel this appointment. We're excited to see you!

Sincerely,

[COMPANY NAME]

[COMPANY ADDRESS]

[COMPANY PHONE]

2. Short email reminder template

Subject line: Reminder for appointment on [DATE & TIME]

Greetings, [CUSTOMER NAME]

This serves as a reminder for your appointment on [DATE & TIME] from [BUSINESS NAME]. Please respond to this email or give us a call at [PHONE NUMBER] if you need to reschedule.

Sincerely,

[COMPANY NAME]

[COMPANY ADDRESS]

[COMPANY PHONE]

3. Confirmation email template

Subject line: Your appointment is scheduled for [DATE & TIME].

Hello! Your scheduled meeting with [PROVIDER NAME] is confirmed by this email for [DATE & TIME]. Call us at least 48 hours in advance if you need to reschedule to avoid paying a cancellation fee.

Sincerely,

[COMPANY NAME]

[COMPANY ADDRESS]

[COMPANY PHONE]

4. Casual tone email reminder format

Subject line: Your appointment is scheduled for [DATE & TIME].

Hi there, [CUSTOMER NAME]

I just wanted to remind you that you have a meeting on [DATE & TIME].

To confirm this booking, please reply to this email. If you need to reschedule, contact our office at [PHONE NUMBER] at any time.

See you soon.

[COMPANY NAME]

[COMPANY ADDRESS]

[COMPANY PHONE]

5. Warm tone email reminder template

Subject line: Dear [CUSTOMER NAME], you scheduled a meeting for [DATE & TIME]

Greetings, [CUSTOMER NAME]

We're calling to remind you of your appointment with [PROVIDER NAME] on [DATE & TIME]. The entire crew is eager to meet you soon!

We always aim to provide you with the highest standard of care. Please get in touch with us at any moment if you have any queries or would like to discuss your forthcoming services. We'll reply to you as soon as we can.

If there is anything further we can do for you, do let us know.

Warm regards,

[COMPANY NAME]

[COMPANY ADDRESS]

[COMMERCIAL PHONE]

6. Beauty store booking email template

Subject line: It's time to refresh yourself at [DATE & TIME] i

Hello lovely,

At [SALON NAME], are you prepared to upgrade your appearance? You have a [SERVICE NAME] reservation for [DATE & TIME]. Please respond to confirm or reschedule your appointment if this time is still convenient for you.

See you soon,

[COMPANY NAME]

[COMPANY ADDRESS]

[COMPANY PHONE]

7. Dental booking email reminder template

Subject line: Smile brighter on [DATE & TIME]

Greeting [PATIENT NAME].

On [DATE & TIME], we're looking to see your smile lighting up our workplace. You have an appointment with [DENTIST NAME] for a [SERVICE NAME]. To ensure that you may start on schedule, kindly arrive a few minutes early.

We understand if you need to reschedule if the unexpected occurs occasionally. Turn that frown upside down and call us to reschedule if this day doesn't work for you. We're always ready to assist.

We'll talk soon.

[NAME OF DENTAL PRACTICE]

[COMPANY PHONE]

8. Fun email reminder template

Subject line: We can't wait to see you, [CUSTOMER NAME]!

Greetings, [CUSTOMER NAME]

The days until your appointment are being counted down. Your appointment is for [DATE & TIME]. Are you still able to show up?

We dislike being ghosted, like the majority of people. Send us a message if you need to change your appointment time for any reason.

Have a fantastic day!

[COMPANY NAME]

9. Booking canceled email template

Subject line: You canceled the booking on [DATE & TIME]

Hey [CUSTOMER NAME],

I noticed you canceled your booking. No worries!

Did you encounter something unexpected, or perhaps we couldn’t provide you enough support. Your feedback helps us improve [Product/ Service], so it would be great to hear from you.

If you want to rebook, give us a call or use the booking feature on our website

Best,

[COMPANY NAME]

[COMPANY ADDRESS]

[COMPANY PHONE]